Troubleshoot ArtisBrowser
- Activation Error
- Browser Compatibility
- Installation
- Mac Not Allowed
- Modules Validation Error
- Remote Viewing
- Silent/Remote Installation
- Website Configuration Error
Activation Error
One possible cause is that you may be running from a virtual partition and the site owner has not allowed "Remote View" (or virtual desktops) in their page settings.
Browser Compatibility
Some websites like YouTube may post warnings that your web browser is unknown. Don't be alarmed because ArtisBrowser will only be known by those who work with DRM and copy protection.
Installation
ArtisBrowser needs to be installed using the installer as provided by ArtistScope. Installers not authenticated by ArtistScope code signing should never be used. ArtisBrowser is not "portable" and will not run from a USB. Only by using the certified installer provided by ArtistScope can you be assured that the browser and its supporting services have been installed properly.
Your OS Not Allowed
Website owners have the option of allowing Windows, Mac, iOS and Android operating systems (OS). If your OS is not allowed then the site owner has decided that it should not be allowed. If that poses a problem, please contact their webmaster.
Modules Validation Error
The browser components are compromised. This means that integrity checks of vital components have failed. Check that the browser has not been affected by anti-virus or security system security checks. If in doubt, re-install ArtisBrowser from a fresh download to ensure that you do have the latest version.
Remote Viewing
Remote viewing from virtual partitions (VMs) like those created by VirtualBox and VMware may or may not have been allowed by the site owner. If that poses a problem, please contact their webmaster.
Silent/Remote Installation
While the installer can be run in silent mode, it is not recommended because no indication will be given of errors that may have caused the install to fail. To allow an install to be run in silent mode (no screens or dialogs), pass "/S" on the command line. For example: "C:\output\setup.exe" "/S"
It is not recommended to deploy this installer across a network and install remotely because most deployment solutions fail to pass on full administrator rights throughout the procedure. To ensure that the Windows service is installed properly we strongly recommend that installation be performed manually so that a person can interpret an error message, especially when updating an existing installation because if the browser is in operation then some components will be in use and thus impossible to update. The only remote deployment solution that has been reported as being successful is the Microsoft System Center Configuration Manager (SCCM).
Please test deployment to one computer and check that the browser runs properly.
Website Configuration Error
This usually means that the website has a error in their web page that caused decryption to fail. Such errors can occur due to bad coding and unclosed HTML tags. Please notify their webmaster with the page link.